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Home / Privacy

Privacy

Our Commitment to Privacy

We value our customers, we respect and are committed to protecting your privacy. We recognise that privacy of personal information is important to individuals, and that’s why we minimise the collection of personal information for our business purposes and ensure the accuracy and security of such information.

Obtaining personal information

Because of the nature of our business, it is necessary for us to obtain personal information about you from time to time. We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business. The type of information we collect about you depends on how you use this website. For example, if you decide to sign up to receive further product or request a brochure, we will collect your name, address, e-mail address, contact phone number(s) and give you the option to provide further details to allows us to tailor the information to suit your needs better.

We will only collect the information that you enter onto an online order form and submit your request. In other words, if you do not submit your request, any information that you had entered is automatically deleted.

Safekeeping and need-to-know handling

We maintain strict standards to prevent unauthorized access to your personal information and ensure correct use of your information. We will use all reasonable endeavours to protect your personal information from unauthorized access. For example, we use the latest SSL V3 encryption standard to ensure information is protected when being sent over the internet. As part of us keeping your personal information private we only allow access on a need-to-know basis.

Your access and control

Where permitted by the privacy law, you are able to access your personal information that we hold by contacting us. You can ask us to modify or simply erase totally your details if you want. If you wish to do so, please contact us by email at support@lisaurashop.com. Also, please contact us whenever there is a change to your personal information or as soon as you are aware that the details we have about you are not accurate, complete or up-to-date. We will then take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.

Confidence

Doing shopping in internet is a question of trust! It is important for us that all our customers have confidence that we handle information responsibly and it is our policy to do this.

Use of your personal information

WE WANT YOU TO KNOW: Your personal information is only used and disclosed for the main reasons for which you provided the information. For example, to send you a brochure; a purpose made known to you at the time of collection and to which you have consented; and servicing our relationship to you or updating our records.

Please note, the information provided by you may be disclosed to our agents, contractors or third party service providers who provide administrative or other services to us. For example, some of your information may be passed on to our delivery couriers and mailing houses to enable accurate and timely delivery of your orders and/or promotional materials. Any information provided to these agents and contractors is provided only to perform their agreed tasks and they are required to keep such information confidential.

If you decide to join our mailing list, we will inform you of special promotions, news and new product informations that could interest you by email. If you do not want to receive any such communication from us, please login to your account and unsubscribe from the email opt in or simple click unsubscribe in the email.

Changes to this privacy policy

Lisaurashop may make changes to this privacy policy from time to time for any reason. We will publish our changes on our website at www.lisaurashop.com, without other notice provided.

Complaints

If you have a complaint about the way in which your personal information is being handled by us, please do not hesitate to contact us on +1 561 762 0545 or support@lisaurashop.com.

External Links

We may provide or third parties may provide links or other websites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those websites. We are not responsible for the availability of these websites, nor will we be liable in any way for any loss or damage that you may suffer by using those websites.

If you decide to access linked third party websites you do so at your own risk.

Customer Ratings and Reviews

Certain words and phrases are automatically blocked to ensure that we do not cause offence in anyway to any of our customers, review functions can be targeted by non genuine customers therefore not all reviews are published.

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